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Northwest Wellness Group

FAQ’s

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Thank you for your choosing Northwest Wellness Group. For time-saving convenience, you can download our patient intake forms prior your appointment. Please bring completed and signed forms with you to your first appointment.

Frequently Asked Questions

What should I expect during physical therapy sessions?

Physical therapy sessions typically involve an assessment of your condition, manual techniques to improve mobility and flexibility, individualized exercises and activities to help you reach your goals, education on how to prevent further injury or pain, and instruction on proper posture, body mechanics and other lifestyle changes.

Do I need a referral from my doctor before attending Physical Therapy?
In Illinois, Direct Access in physical therapy means patients can see a physical therapist for evaluation and treatment without needing a referral from a physician first. This allows patients to seek physical therapy services directly, bypassing the need for a doctor’s visit and referral.
What do I need to wear or bring with me?

You should dress in comfortable, loose clothing that allows you to move easily and doesn’t restrict circulation. Depending on your condition, your physical therapist may also recommend special shoes or a brace. You should also bring any paperwork related to your medical history, including x-rays, ultrasounds, and doctor’s notes.

Is there anything I can do before my appointment to prepare?

Yes! Make sure you arrive for your session well-rested so that you can give it your full attention and energy. It is also helpful if you keep track of how much pain medication (if any) you take prior to the appointment so that the physical therapist can adjust the intensity of treatment accordingly.

How long will my physical therapy sessions last?

Sessions typically last 30-60 minutes depending on your condition and the types of techniques used. Your physical therapist will give you an estimate when you first arrive for your appointment.

Are there any exercises I can do at home between appointments to help improve my condition?

Yes! Your physical therapist may provide specific exercise recommendations for you to try in between visits, which will help speed up your recovery and progress faster toward reaching your goals. It’s important to follow these carefully and always check with your PT before starting a new exercise program if you have any questions or concerns.

What if I have questions after my physical therapy session?

Your physical therapist should be available to answer any questions or concerns you may have about your treatment plan before and after each visit. You can also contact the clinic directly for further assistance. We want you to get the most out of every session!

What kind of insurance do you accept?

Northwest Wellness Group is in-network with BCBS PPO and Medicare. We will assist in finding out what your benefits are, but verification of insurance is not a guarantee of payment by insurance. The patient is responsible for knowing their insurance coverage and benefits. (Co-pays and self-pays are due at time of service).

How often will I need to attend physical therapy sessions?

The frequency of visits will depend on your individual goals and condition, but typically it is recommended that patients attend 2-3 times per week for a minimum of 4-6 weeks in order to maximize results. Your therapist will provide more details during your initial appointment.

How long will it take for me to see results?

Every person’s situation is unique; therefore the amount of time needed to reach goals varies. With commitment and dedication from both you and your physical therapist, you can expect to start seeing results within a few weeks. The more positive lifestyle changes you make, the faster your progress will be!

Will my physical therapist be able to answer any questions I have about my condition?

Yes! Your physical therapist should be available to discuss any concerns or questions you have regarding your condition or treatment plan. Don’t hesitate to bring up any issues that may arise during the course of therapy.

What if I feel too much pain during a session?

If at any time during your physical therapy session you experience increased pain, it’s important to let your therapist know so they can adjust the intensity or technique as necessary. Your therapist will work with you to make sure that treatment is comfortable and effective for you

How will I know when I no longer need physical therapy?

Your physical therapist should be able to provide guidance on when it is appropriate to stop attending physical therapy sessions based on your progress, goals, and overall health status. It’s important to listen to your therapist and continue with treatment until they feel you are ready to move on.

What is internal physical therapy and why do we have to do it?

Internal physical therapy is used to assess and treat the internal muscles of the vagina and rectum. It is important for evaluating muscles, assessing restrictions and prolapse, identifying trigger points, and understanding what reproduces the pain. Internal work is often not required at every visit.

How long will I have to come to therapy?

Each patient seen at Northwest Wellness Group receives an individualized treatment plan. The length of your therapy will depend on a variety of factors such as the severity of your condition, your response to different components of the treatment, and your compliance with therapy recommendations in and out of the office.

What kind of education do your staff have?

The therapists here at Northwest Wellness Group all have their Doctorates in Physical Therapy and have graduated from accredited educational institutions. They are all licensed physical therapists in the state of Illinois. Each is required to take continuing education credits to maintain their license and keep up with current techniques and the latest evidence-based research. They have taken numerous hours of post-graduate classes dedicated to treating pelvic-related disorders.

Do you treat men?

Yes, physical therapy can be beneficial for men who experience pelvic pain and incontinence. Pelvic pain and incontinence associated with removal of the prostate are two common issues for men that we can help.

How does diet affect my bladder/bowel?

Diet can have a significant impact on bladder and bowel health. Certain foods can irritate the bladder, other foods can help with constipation. In addition to physical therapy treatment, patients seen by Northwest Wellness Group receive counseling on how nutrition and lifestyle choices can impact their bladder and bowel health.

Is it normal to have pain during sex?

 It is not normal to have pain with sexual intercourse. When muscles in the pelvic floor are too tight and have tender areas, sex may be painful or impossible to engage in. At times these muscles may also become too frail and very dry, which also contributes to pain. We will assess your pelvic floor muscles and tissue and address any impairments that can be causing your pain.

Isn’t it normal at my age to pee a little when I cough or sneeze?

 Loss of urinary control may be common but is not normal. Your pelvic floor muscles are responsible for multiple functions, including bowel and bladder control. We will perform a thorough examination and create an individualized plan of care for your symptoms.

Can I see a physical therapist without a referral from a medical doctor?

Illinois is a Direct Access state for physical therapy. This means anyone can refer themselves directly to our office. However, some insurance policies may require a referral or a prescription in order for services to be covered.

What is visceral manipulation?

Visceral manipulation is a gentle hands-on approach to improving the mobility of the internal organs and related tissues. The internal organs, the soft tissue that surrounds them, and the muscles in the abdomen are connected in a way that allows the organs to float free of restrictions or pain. Trauma, surgery, or musculoskeletal injury can disrupt these connections causing dysfunction and pain.

How do we know if pelvic floor physical therapy might help our child?

Pelvic floor physical therapy helps with the following common, but distressing, conditions:

  • Constipation
  • Abdominal pain
  • Bedwetting
  • Daytime urinary leakage/wetting or fecal soiling
  • Urinary frequency, including in the middle of the night
How do you ensure that my child feels comfortable during pediatric sessions?

It is our priority that your child (and you) feel safe and comfortable with all parts of physical therapy. We require that you (and/or a guardian or another parent) be present during the session, as this helps your child feel safe and secure. It also helps you to understand what treatments are being used with your child and ensures that you know exactly what they need to do as part of their home program. Additionally, all sessions occur with a specialized pediatric pelvic floor therapist in a comfortable and quiet office setting.

Does my child need to see a physician before coming to pelvic floor therapy?

In the state of Illinois, physical therapists are direct access which means that there is no referral required for evaluation and treatment. However, some insurances require this and that would be determined prior to your appointment. Even if a referral is not needed, your therapist will ensure that your child’s care is coordinated with their entire medical team and will also refer you and your child to an appropriate medical professional should this be indicated.

What does pelvic floor therapy for children involve?
  • Fun exercises and activities
  • Balance activities
  • Lots of education
  • Instruction in toileting posture and strategies
  • Biofeedback
What is Biofeedback?

Biofeedback is a painless way to assist in retraining the muscles of the pelvic floor. It can be used to down train, or relax, the muscles or to strengthen or coordinate them. Sensors are used to sense vaginal or rectal muscle activity and provide visual and auditory feedback so the patient can consciously make adjustments.

At what age can my child start pelvic floor therapy?

Most often, children can be seen in physical therapy for pelvic floor conditions after the age of 4, but this is dependent on the child’s readiness at that time. If your child continues to have difficulties with potty training, bedwetting, daytime accidents, or pain, and they are open to therapy then it is worth it to come in!

How can I help support my child during pelvic floor therapy?

Pelvic floor physical therapy is not just for the child but requires ample support from their parents and/or guardians to work. At NWG, we require that your child have a parent and/or guardian in the room during all pelvic-oriented activities including biofeedback to ensure that they feel supported and safe. Additionally, you can help to ensure that your child is performing any exercises or educational strategies correctly (and you may learn something useful too)!